CRAYS Franchise / Accessibility
We design CRAYS.pro so you can understand public Franchise information and use critical relationship journeys across devices and assistive technologies.
Current status
This page records our accessibility target and known limits. We do not claim full conformance until a dedicated accessibility audit supports it.
Critical public, identity and relationship journeys target WCAG 2.2 Level AA principles, including keyboard operation, visible focus, meaningful structure, named controls, readable contrast, text resizing, responsive reflow and useful error handling.
The CRAYS.pro public surfaces use semantic landmarks and heading order, visible keyboard focus, labelled links and controls, responsive layouts and text-first alternatives for essential information. Decorative imagery is not intended to carry the only copy of a decision-critical fact.
Scope boundary
We continue to test the public frontend, Shared Login transition and authenticated Portal and workspace surfaces. Complex tables, charts, calendars, uploaded documents and third-party authentication surfaces may require additional remediation or provider-specific review.
Scope boundary
If a public page or control blocks the task, use the Contact route to request the same public information or a practical alternative. Private records still require the correct account, relationship and server-authorised scope; accessibility support never bypasses those protections.
Use the Privacy, security or accessibility Contact purpose. Include the page URL, the action you were trying to complete, the barrier, device or browser and assistive technology where useful. Do not include credentials, recovery material, private keys or private Deal or Property evidence.
Scope boundary
A report should be reviewed by impact and urgency, with an accessible alternative offered where reasonably possible and the defect routed for remediation. This is the intended handling model, not a guaranteed response time.
Scope boundary
This statement covers the CRAYS.pro Franchise, B2B, Shared Login and stakeholder surfaces. For physical-access information or customer-service alternatives, use the verified Venture and location information for Coffee, Retail, Gym or Clubs.
Confirmation required
FINAL CONFORMANCE STATUS — DEDICATED ACCESSIBILITY AUDIT PENDING. Any later conformance statement must reflect the completed audit evidence and every unresolved defect. Until then, treat this page as our design target rather than confirmed conformance.
Public-safe next step
Identify the page and task in the public-safe Contact review. You can inspect your draft on the page; it is not transmitted or stored.